How we look after your data
This privacy policy sets out how Grimsby Garden Centre uses and protects any information that you give us when you use this website.
Grimsby Garden Centre is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may collect the following information:
- Your name
- Your address
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
What information do we collect from you and why?
Mailing list
When signing up to our mailing list, you agree to receive marketing emails from Grimsby Garden Centre. The information you provide us with – your name and email address – will be directed to our marketing email provider, Mailchimp.
Your records are held securely on this system and will only be used by us and for the purposes already agreed.
You can unsubscribe from our marketing emails at any time by clicking unsubscribe at the bottom of any marketing email you receive from us.
Careers
When registering your interest to join the team, you may have uploaded your CV to allow us to match you with any upcoming job opportunities. Once uploaded, this file and the personal information included will be processed by Grimsby Garden Centre’s administrator assistant. This information will be kept on a secure electronic system for up to 6 months.
We will use the information given to decide if you are suitable for any open opportunities and if we feel that you are, we’ll use the contact details provided to get in touch with you regarding positions available.
If after 6 months you have not been contacted, your details will be removed from our system. You are of course, welcome to re-register if you wish.
Grounds Maintenance quotes
The information you provide when requesting a Grounds Maintenance quote will be processed and held securely by the manager of Grimsby Garden Centre. Unless you have also registered to our mailing list, your contact details will only be used contact you regarding the quote requested.
Should you agree to go ahead with works as quoted, relevant contact details and address will be shared with our Grounds Maintenance team to allow us to proceed with the works.
Log Cabin quotes
The information you provide when requesting a Log Cabin quote will be processed and held securely by the manager of Grimsby Garden Centre. Unless you have also registered to our mailing list, your contact details will only be used contact you regarding the quote requested.
Should you agree to go ahead with cabin as quoted, relevant contact details and address will be shared with the trusted third party provider: ‘The Log Cabin Company’ to allow them to complete the delivery and installation of your cabin.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
Web based data will only be stored on secure UK based servers.
In addition, we limit access to your personal data to those employees, agents, contractors and organisations who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for.
You can ask us to delete your data, but this may limit your ability to access some of the services we offer.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Instances of these circumstances are:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
If you wish to exercise any of the rights set out above, please contact us.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
